A technology target is not an enterprise target. It becomes relevant only when it supports an explicit way of operating and creating value.
Ambitions
Clarify the desired outcomes and the priorities that justify the transformation.
Capabilities
Identify what the enterprise must be able to do tomorrow, independently of available solutions.
Operating model
Define the processes, roles, decisions and collaboration required by the target state.
Data and IT
Organise the information and technology services that enable these capabilities.
Roadmap
Connect the current state to the target through realistic, decision-ready and measurable stages.
THE SHIFT IN PERSPECTIVE
Stop asking first: ‘Which tool should we deploy?’
Start with: ‘Which capability do we want to establish, which decision must change, and what evidence will show that the transformation has been adopted?’